Terms of Business
Customer Service is open from 9:00 AM - 5:00 PM (MST) Monday - Friday.
How to Order
You may place an order by Toll Free Telephone, 1-866-284-7428 or on the web @ www.langeoriginals.com. If you have questions about oversize or heavy items, or any other form of non-standard shipping, please contact us at 866-284-7428. For your protection - do not mail cash.
How We Ship
Most orders ship by UPS. Please review the Shipping & Handling Chart for shipping costs. Due to UPS regulations, oversize & overweight packages may be subject to additional shipping surcharges. Small items may ship via US Postal Service. Some oversized items ship by Truck Freight. If you want to receive merchandise faster, several optional Express methods of shipment are available at an additional cost.
Please note that residents of AK, HI, that additional shipping and insurance costs apply. We do not ship internationally with the exception of Canada.
Methods of Payment
Payment can be made by American Express, Discover, MasterCard, Visa, Money Order or Personal Check. Payments made with Temporary Checks from your account will be held up to 21 days for clearance before shipping. All Store Credits expire 24 months from date of issue.
Orders shipped to a Utah address will be charged 6.72% Sales Tax.
You will be notified if an order cannot ship in a timely manner. Except for Special Orders.
If you are not completely satisfied with one of our products you may return it any time within 30 days of the date of Sale for a hassle-free refund of the amount paid for the product. We only specify that the product not be used, damaged, missing components or manufacturer's documentation. Refunds do not include shipping costs. On exchange of defective products, Lange will pay for shipping on the outbound replacement product only. Special order or non-stocking items are specifically exempted from this policy and will be assessed an appropriate re-stocking charge. For fast processing of returns, please call ahead for a Return Authorization Number. Place your name and order number on the package for efficient identification, and insure all returns for your protection. Please note that we do not pay the shipping charges involved in returning goods.
All shipments should be inspected at the time of delivery. Obviously damaged packages should be refused. If your damaged shipment was delivered by UPS, please call 800-PICK-UPS and report the damage. If your damaged shipment was delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier's bill. After contacting the carrier, please call Lange Originals Customer Service at 1-866-284-7428 for further assistance with the damaged shipment, and to make arrangements for a replacement.
All parts are covered only by the Manufacturer's Warranties and/or Guarantees. Lange Originals, Inc. can assume no responsibility for use or application by the user. Lange Originals is not liable for any labor, incidental, or any other associated costs related to installation of products.
We have made every effort to ensure that information in our catalog and on our web site is correct; however, any typographical or printing errors, Prices or Specifications (subject to change) will be corrected without prior notice.
©1995-2008, Lange Originals Inc. All rights reserved. All manufacturers' names, numbers, symbols and descriptions are used for reference purposes only, and It is not implied that any part listed is the product of these manufacturers or approved by any of these manufacturers.
*Jeep, Wrangler, Rubicon, Renegade, CJ, Quadra-Trac and the Jeep Grille Design are registered trademarks of Chrysler LLC. Lange Originals, has no affiliation with Chrysler LLC. Throughout this website and catalog the terms Jeep, Wrangler, MOPAR®, & Rubicon are used for identification purposes only. Geo is a registered trademark and Tracker is a registered trademark of the General Motors Corporation. Sidekick and Samurai are trademarks of Suzuki Motor Corporation. Amigo is a product of Isuzu Motors Limited. Chevrolet, the Chevrolet Emblem, S Series, GMC, GMC Truck, Chevy, Vortec and Sonoma are registered trademarks of the General Motors Corporation. Expedition, F-Series, F-150, F-250, F-350, Super Duty and Flare Side are registered trademarks of the Ford Motor Company. All other marks, names, and logos mentioned on this web site are the property of their respective owners.
Throughout this web site all the preceding marks & logos are used for identification purposes only. Lange Originals has no affiliation with the Chrysler LLC, MOPAR®, General Motors Corporation, Ford Motor Company, Suzuki Motor Corporation or Isuzu Motors Limited. It is not implied that any part listed is a product of, or approved by Chrysler LLC, General Motors Corporation, Ford Motor Company, Suzuki Motor Corporation or Isuzu Motors Limited.